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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lorraine Beaudry

September 10, 2023

5  out of  5 rating by Lorraine Beaudry
"These guys not only came highly recommended but they have the BEST rates, AMAZING customer service & they really go above and beyond to give the BEST customer service ever! Thank you! Customer 4 Life!!!"

Eric Younce

August 30, 2023

5  out of  5 rating by Eric Younce
"This agency is great. Kelli Hamet assisted me and she was awesome. She actually cares about people and treats everyone like family. If you or someone you know is in the market for, or needs assistance with obtaining life insurance or auto insurance, I highly recommend that you contact Kelli at the Gene Dukes, Jr. Agency at State Farm."

Eric White

August 25, 2023

5  out of  5 rating by Eric White
"Good rates and service. Highly recommend."

natalee

August 25, 2023

5  out of  5 rating by natalee
"Absolute pleasure to do business with and excellent rates! Would recommend to everyone."

Joey Green

August 11, 2023

5  out of  5 rating by Joey Green
"State farm has help me with my insurance business and my personal business"

Frank Kecseti

August 10, 2023

5  out of  5 rating by Frank Kecseti
"Hands down, the best insurance experience I've ever had. Erin has been such a tremendous help answering all my questions and assisting us with the local and state needs."

Jacob Smith

August 3, 2023

5  out of  5 rating by Jacob Smith
"I just wanted to say that customer service at this location was absolutely stellar! Not many people have been able to help me quite like this locations customer service representatives, it's absolutely amazing how quickly we've gotten the proper work done! Again, thank you so much!"

Megan Holt

August 3, 2023

5  out of  5 rating by Megan Holt
"Costumer service was great!! They explained things very well"

Brian Sutts

July 25, 2023

5  out of  5 rating by Brian Sutts
"This is a great state farm office. Kelli who handled getting my car insurance and possibly life done with so little stress and u could also hear in her voice how sincerre and compassionate she was not just about her job. but her concern and kindness to others This office is one of a few businesses I've ever worked with who still have offer that great customer service we had long before Internet. Kelli is a asset to this branch and I have no doubt Gene and state farm have already known that about her. she genuinely cares and with insurance or medical or anything isn't that who we as consumers want to be able to talk to? thank u Gene and Kelli for a great customer experience and I pray God continues to bless your business"

Shane Watson

July 25, 2023

5  out of  5 rating by Shane Watson
"Very Nice and friendly folks go see Kelli shes awesome and very helpful"

Euro Car Specialist

July 21, 2023

4  out of  5 rating by Euro Car Specialist
"good people"

Eric Edwards

July 13, 2023

5  out of  5 rating by Eric Edwards
"Awesome ppl Especially miss Kelli Profesional so easy to talk to Highly recommend"

Taylor Adams

June 8, 2023

5  out of  5 rating by Taylor Adams
"Very good atmosphere. Friendly people."

Rachel Peters

June 6, 2023

5  out of  5 rating by Rachel Peters
"Very friendly and helpful. Saved us money and got the policies completed the same day!"

Eddie Castro

May 19, 2023

5  out of  5 rating by Eddie Castro
"Great customer service."

Shawna Godfrey

May 18, 2023

5  out of  5 rating by Shawna Godfrey
"Kelli Hamet was so easy to talk to. She answered all of my questions and got me set up fast!! She is so sweet and I wouldn’t have wanted to have anyone else to help me. Thank you so much for everything Kelli !"

Joe Hardy

May 12, 2023

5  out of  5 rating by Joe Hardy
"Gene Dukes and his agents have one cardinal rule- the customer comes first. No request is too small (or too large), and they go out of their way to take care of all of the details. This is business done the way it should be done, and we wouldn't go anywhere else."

Noah Hollingsworth

May 5, 2023

5  out of  5 rating by Noah Hollingsworth
"Gene Dukes State Farm is by far the greatest insurance provider I've had the pleasure of dealing with. They have great policies and have been very lenient with me the few times I've had to make a late payment. They really make you feel like family."

Nick Fowler

May 5, 2023

5  out of  5 rating by Nick Fowler
"This agency was referred to me by my State farm agency in GA. And I'm so glad they did. I spoke with Kelly who gave me a quick and easy quote and she did everything in her power to get me the best quote possible.. Real customer service is hard to find anymore and it's a pleasure working with Kelly and the staff at Gene Dukes Agency. I'll refer everyone I know who needs affordable insurance to the great folks there. Thank you again."

Reginald Liddell

April 26, 2023

5  out of  5 rating by Reginald Liddell
"At this point I’m very satisfied with Gene Dukes and his staff"

Joey Ridley

April 17, 2023

5  out of  5 rating by Joey Ridley
"If you are looking for an agent that really cares about you and your custom insurance needs kelli hammit is the best .she made me feel like it was her missionn in life to make sure i was covered and gave options that i didnt know existed just simply the best"

Daniel Gardner

April 17, 2023

5  out of  5 rating by Daniel Gardner
"Kelli was sweet and thoughtful she looked into all my needs. I would definitely recommend her if you want someone that cares about your best interests."

Chelsea Kizer

April 17, 2023

5  out of  5 rating by Chelsea Kizer
"Working with Gene on getting insurance was fast, easy, affordable, and a pleasure to work with. If you are looking for a great agent who will get you the coverage you need and at a great rate get with Gene Dukes, Jr."

Abraham Achen

April 13, 2023

5  out of  5 rating by Abraham Achen
"Kelli was very helpful and very professional at helping me in all aspects for my insurance needs want to thank her for the time spent getting me my quotes"

Stephanie Tillerson

April 13, 2023

5  out of  5 rating by Stephanie Tillerson
"I live out of state but purchased a small mountain home in Flat Rock, NC. Gene Dukes Jr agency was a delight and easy to work with. The agent I worked directly with name is Erin Williams. Again, very professional, responsive, and a pleasure to work with. I highly recommend trying them the next time you need insurance in the area or are looking for a new agenda."