State Farm® Insurance Agent Gene Dukes Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Arturo Jose
January 8, 2025
5
out of
5
rating by Arturo Jose
"Excelente"
We responded:
"Thank you Arturo for the 5* review! We are so happy to assist with your insurance needs. "
Scott Mock
December 27, 2024
5
out of
5
rating by Scott Mock
"Very responsive, friendly and knowledgeable! Thanks for the help!"
We responded:
"Thank you so much for your kind words Scott! We're thrilled to hear that you found our team responsive, friendly, and knowledgeable. Your satisfaction is our top priority, and we’re here to help whenever you need us. Thanks for choosing us!"
Gracie Poe
December 18, 2024
5
out of
5
rating by Gracie Poe
"Kellie helped me out so much and she was so sweet and kind as well!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kelli provided you with such great support. We'll be sure to share your feedback with her!"
Amy Talley
November 19, 2024
5
out of
5
rating by Amy Talley
"State Farm offered me the cheapest rates around for my car and renter’s insurance. The whole team is very personable and professional. When I got into a hit & run over New Years they walked me through the claim and had me back on the road in a short amount of time. Their company has been so good to me over the years and they’re such an asset to our community."
We responded:
"Thank you so much for your kind words Amy! We're thrilled to hear that you found our rates competitive and that our team was able to assist you during a challenging time. Your satisfaction and support mean a lot to us, and we're proud to serve our community. If you need anything in the future, don’t hesitate to reach out!"
Lakesha Damon
November 14, 2024
5
out of
5
rating by Lakesha Damon
"I have a great experience with them. I'm now insured with them"
We responded:
"Thank you for the kind review Lakesha. We are so happy you had a great experience and are grateful to be able to insure you!"
Lacy Singleton
November 13, 2024
5
out of
5
rating by Lacy Singleton
"Kimberly and Madison from Gene Dukes were very polite and friendly and were able to save me over $100 from what I am currently paying with Progressive. I will definitely be referring others to Gene Dukes State Farm"
We responded:
"Thank you for your kind words Lacy! We’re thrilled to hear that Kimberly and Madison were able to save you over $100 and provide you with great service. We appreciate your referrals and look forward to assisting you and your friends in the future!"
David Owens
November 13, 2024
5
out of
5
rating by David Owens
"Gene Dukes Jr. office made transferring my insurance easy and helped me transfer it to a different vehicle. They’ve been pleasant to work with."
We responded:
"Thank you for your kind review David! We're glad to hear that our team made your insurance transfer easy and pleasant. If you need any further assistance, feel free to reach out. We appreciate your trust in us!"
TheRealMyers 78
November 12, 2024
5
out of
5
rating by TheRealMyers 78
"A very pleasant and helpful environment and experience! Gene Duke State Farm and Agent Kelli Hamet went above and beyond for me and my wife's insurance needs! Would recommend for younger couples and newlyweds just starting out! Overall a great group of professional kindhearted individuals that are always ready to help you out when you need it most!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Gene Duke State Farm and our team member Kelli Hamet. Our team is dedicated to providing excellent service and support, especially for young couples and newlyweds starting their journey. Your recommendation means a lot to us! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Alec Mann
November 1, 2024
5
out of
5
rating by Alec Mann
"I had the pleasure of working with a very friendly agent named Madison. She was able to answer all my questions and was very helpful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madison provided you with such a positive experience. She truly goes above and beyond for our clients, and we’re glad she could assist you. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback!"
Austin Gavit
October 31, 2024
5
out of
5
rating by Austin Gavit
"The employees here are very helpful explaining things in a way that I understand. I didn't feel overwhelmed and confused and I signed up with their health insurance which I didn't even know they had!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that our team was able to assist you and make the process easy to understand. It’s great to know that you found our health insurance options helpful. We’re always here to support you, so if you have any more questions or need further assistance, please don’t hesitate to reach out."
mike swords
October 29, 2024
5
out of
5
rating by mike swords
"Spoke with Kelli regarding a claim. She was very professional and polite. She was able to answer all of my questions and got me set up with everything I needed very fast."
We responded:
"Thank you so much for taking the time to share your experience with Kelli! We're thrilled to hear that she provided you with professional and efficient service. We pride ourselves on delivering excellent customer support, and it’s wonderful to know that Kelli met your needs promptly."
Barry Roach
October 22, 2024
5
out of
5
rating by Barry Roach
"Great company to work with!! Call with all your insurance needs."
We responded:
"Thank you so much for the great review Barry! We appreciate your insurance business. "
mygoogle reviews
October 15, 2024
5
out of
5
rating by mygoogle reviews
"Kelli got me car, life and renters for less than what I was paying for just auto with Allstate. She’s awesome! Definitely give Kelli a call! 💯"
We responded:
"Thank you for the review! We are always happy and eager to help!"
Jason White
September 20, 2024
5
out of
5
rating by Jason White
"I talked to Kelli and she was great to work with! Explained all my options and gave great recommendations of what policies would fit my needs the best!"
We responded:
"Thank you for taking the time to leave us a review! We greatly appreciate your feedback. We're thrilled to hear that you had a positive experience working with Kelli. It's wonderful to know that she was able to provide you with a clear understanding of your options and offer valuable recommendations tailored to your needs. We'll be sure to pass along your kind words to Kelli. If you ever need assistance in the future, please don't hesitate to reach out. Thank you again for choosing our services!"
Daniel Sanders (Daniel Sanders & Co.)
August 29, 2024
5
out of
5
rating by Daniel Sanders (Daniel Sanders & Co.)
"Gene is an all around great person! He is your go to insurance agent and always has the clients best interest at hand! Definitely give him a call!"
We responded:
"Thank you so much for taking the time to leave us a positive review! We are so happy to hear that you had a great experience with our office."
Josh Tyo
June 6, 2024
5
out of
5
rating by Josh Tyo
"Tremendous experience every time. Good, logical, common sense upsales custom tailored to me, professionally executed. Special shout out to Kelli on this day, your support means so much to me and my family!"
We responded:
"Thank you so much for the nice review Josh. We are so happy Kelli was able to ensure your family is taken care of!"
Denise Mahon
June 6, 2024
5
out of
5
rating by Denise Mahon
"I needed quotes for all of my policies and the customer service was great. Phillip handled them quickly and went beyond what I had asked of him. It’s nice to be able to speak with someone personally. Highly recommend!"
We responded:
"Thank you so much for review Denise. We are so happy Phillip was able to assist with your insurance needs. "
info info
April 5, 2024
5
out of
5
rating by info info
"Thank you for handling all my personal and business needs. Phillip was great help, with figuring out the best options."
We responded:
"Thank you so much for the kind review. We are so happy Phillip could help with your insurance needs. "
Brittany Sheriff
April 5, 2024
5
out of
5
rating by Brittany Sheriff
"Working with Gene Dukes State Farm has been the best experience. Phillip is the agent I handle my home and auto with and couldn’t ask for better customer service. 10/10 recommend."
We responded:
"We are so happy Phillip could help with your home and auto insurance. Thank you for the review!"
Tracy Eye
March 5, 2024
5
out of
5
rating by Tracy Eye
"I needed two quotes. One for life insurance and another for family heirlooms. I received prompt information and Phillip was very professional. Highly recommend for your insurance needs."
We responded:
"Thank you so much Tracy for the review! We are so happy we are able to help with your life insurance and other needs!"
John Cash
February 23, 2024
5
out of
5
rating by John Cash
"Kelli was a wonderful person to talk to that help me with all of my life insurance questions."
We responded:
"We are so glad Kelli could help you with life insurance and protect your family. Thank you for your business!"
David Seabrook
February 22, 2024
5
out of
5
rating by David Seabrook
"Gene Duke’s insurance was very helpful in helping with all my insurance needs. Kelli was a pleasure to do business with she was very helpful with all my questions and concerns I would highly recommend using them for your insurance and also recommend dealing directly with Kelli"
We responded:
"Thank you so much for the review David! We couldn't agree more, Kelli is amazing. Appreciate your business!"
Donna Kennedy
February 16, 2024
5
out of
5
rating by Donna Kennedy
"For all your insurance needs go see James Medlin! He is very professional and a pleasure to work with!"
We responded:
"Thank you for the review Donna. We appreciate your business!"
Jennifer Pettit
February 14, 2024
5
out of
5
rating by Jennifer Pettit
"Phillip Medlin is very helpful and knowledgeable. He is quick to respond to my inquiries."
We responded:
"Thank you for the review, we appreciate your business."
clinton rinke
February 2, 2024
5
out of
5
rating by clinton rinke
"I wanna thank Kelli for how thorough and professional she was when I was talking to her about setting up a life policy. I definitely will be recommending her and her office to friends and family. Thanks again, Kelli!"
We responded:
"Thank you so much Clinton for the review! I am so happy Kelli was able to help you with your life insurance and protect your family!"